FAQs

Why is my candle tunneling? 

It is important that your first burn is approximately 2-3 hours OR until your candle reaches a full  melt pool (melted wax from edge to edge) before you blow your candle out. Doing this will  ensure an even burn throughout your candle's life. 

Why is there a lot of smoke when I light my candle? 

trim your wick! Make sure your wick is always trimmed to 1/4" before you relight your candle!  Your first burn should be good to go, as I properly trim each wick before shipping. Before you  relight your candle, gently pinch (or cut) the burnt tips of your wick. 

Where do you ship? 

Sorry we only ship in the U.S as of now. 

What should I do with my leftover wax from the bubble? 

You can reuse them as wax melts. 

Why is my decorative candle frosting (white coating)? 

This is normal due to the natural nature of soy wax that we use for our decorative candles. It  won't affect how your candle burns. 

Is The wooden Dough Bowl Safe to Burn? 

Yes when followed by the candle care instructions all of our candles are safe. Please keep objects  away from all candles and burn within sight at all times. 

What is the significance of the different labels for each candle jar ? 

Brown labels are for aromatherapy candles, Black labels are for unisex/ masculine scents and  white are any candles ranging from Sweet, Floral, citrus and woods etc…